by Ron Daly
A handshake. A friendly hug. The doorknobs and handles inside your business. The faucets in the bathroom. The water fountain. All could be places where viruses are resting, waiting to strike and take down your business. Most recently, the big concern is around H1N1 or "Swine Flu", an illness that sprang up early this year and just won't disappear.
What do you do when one of your employees is diagnosed as having H1N1? What if you work in a business or market that requires a lot of personal interaction or travel? How do you manage when your workforce is bedridden?
Bizbox, a blog started by Slate, wrote a good "common sense" article about managing during an Influenza outbreak. From their post:
Basically, for an employer "preparedness" is actually two-pronged: most obviously, for the sake of your business and the general public, you don't want anyone in your office who happens to contract H1N1 to spread it to others; and you want to be ready for the prospect of, yes, several people in your office contracting H1N1 and thereby being unavailable for a time, at the same time.
They also offered a link to Flu.gov, a Health and Human Services site that's PACKED with resources on preparedness and prevention.
Sounding the Alarm, Sounding the All-Clear
For our industry, the credit union/finance industry, personal interaction and high volumes of foot traffic are highly sought-after in terms of sales and a real concern when it comes to the spread of disease. The best way to keep everyone aware of their personal health and the best interest and welfare of their co-workers and member-owners is to communicate, communicate, communicate.
Two resources that will help with managing communication during an outbreak or possible outbreak:
1) CreditUnions.com's upcoming webinar
On September 24th at 2:00 PM EST, this webinar will walk through social distancing, member communication and employee awareness and how each are critical to continued operations. Featuring Don Stewart, Master Business Continuity Planner from Ongoing Operations, and CreditUnions.com's own Alix Patterson, the webinar is still accepting attendees. Click here to visit and sign up now.
DigitalMailer's Crisis Management Notification System (CMNS) has evolved into the Exigent911 emergency notification system. Send emails, text messages and voice messages - in any combination or all at once. Visit the new website (www.exigent911.com) to see more.
Don't let your business suffer a halt because of poor health. An ounce of prevention is worth a pound of cure - start making preparations now to avoid a greater disruption down the line.