from The Financial Brand:
USAA will be among the first banks in the world to start toying with speech recognition software on mobile devices.
Members of USAA will soon be able to ask their iPhone what their current balance is, how much they spent last week and when their next loan payment is due — all through voice commands.
The voice recognition service, dubbed Nina, will be embedded into USAA’s iOS and Android application. To activate it, all a member needs to do is press the speech button in the USAA app and say “my voice is my password.” Then they can use natural language to make a wide range of banking inquiries.
Gotta hand it to USAA - they know their audience, they get it right, and they never sit still.
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